A proven website for your pet waste removal business — your name, your logo.

Yes. This is a white-label build — your logo, your name, your colors go on every page. You own and run your own independent business, and it's yours to operate however you like.

No. There's no franchise fee, no trademark to license, and no ongoing percentage of your revenue — ever. Pet waste removal franchises typically charge $40,000+ just to get started and take 7–8% of everything you earn after that. The Scoop System is a website and launch service, priced as a one-time fee, so you keep 100% of what your business makes.

Yes, within our system — once you're set up, we check your ZIP codes and reserve them for you, and we won't build or sell another Scoop System site covering the same ZIP codes for as long as your business is active. If you ever shut down or explicitly release your area, it can become available to someone else after that. What we can't do is guarantee you'll have zero competition — we have no control over independent operators, franchises, or any other company that isn't a Scoop System client, and can't promise they won't operate in your area. Our guarantee covers what we build, not the market itself. See the current list of taken areas.

No, beyond the optional Care Plan if you'd like us to keep making updates for you. The one-time build fee covers the design, build, and launch. You own your hosting and domain outright, so there's no dependency on us to keep your site online.

No — you own your own hosting account and domain, always, and those costs are separate from your build fee. With Standard Build or Pro Launch, we set up hosting (through Netlify, or another host if you'd rather) and register or connect your domain (through GoDaddy, Netlify Domains, or your registrar of choice). You can either give us access to your own accounts, or let us purchase the domain/hosting on your behalf — in that case we invoice you for that cost first, and only make the purchase once it's paid; we don't front those costs. Once everything's live and tested, we hand over every login and password. From that point it's entirely yours to manage, move, or change the password on. We don't retain access unless you're on the Care Plan and want us to keep helping.

Either. Plenty of people come to us already running routes — with existing clients, their own pricing, maybe even an old website — who just need something better online. Others are starting from zero. The build works the same way either way: we (or you, for DIY) plug in whatever's already true about your business, rather than assuming you're starting from scratch.

Not a dealbreaker, but a real logo (even a simple one) makes the site look far more credible than a text-only placeholder. Let's talk about options if you're starting from scratch.

No. The launch guide walks through rebranding, hosting, and connecting a domain with copy-and-paste steps — no coding experience required. If you'd rather not touch any of it, Standard Build or Pro Launch hand off that work to us.

Once we have your completed intake info, a Standard Build typically takes a few days; Pro Launch a bit longer given the extra pages and setup work. Turnaround depends on current workload — ask when you reach out.

Yes — additional location pages can be added any time, either as a one-off request or covered under the Care Plan.

Not currently — every Scoop System site is built around a simple call/text booking flow, not an online scheduling or payment system. If you'd like that added, we can help connect you with a web developer for an extra fee (call or text us to talk through what you need, since cost depends on scope), or we can hand your site files over to a developer of your own choosing to build it in.

We accept Zelle, or we can send you an invoice through Square if you'd rather pay by card. Payment details are worked out by phone or text when you get started — there's no online checkout on this site.

Full refund if you cancel before we've started your build. Partial refund, based on progress, if you cancel after work has started but before delivery. No refund once your site is delivered and live — that's what your included revisions and support window are for. DIY Self-Launch is non-refundable once the files are sent, since it's a digital deliverable. See the full refund & cancellation policy for domain, hosting, and Care Plan specifics.

If you refer someone who's ready to start their own pet waste removal business in a different territory, and they sign up around the same time as you, you get 50% off your build fee. Since territories are exclusive, a referral in another area is never competition for you. Confirm current terms by phone or text when you reach out — this isn't something we can apply retroactively after the fact.

No — that's on you, and it matters more than the website. See our full business setup guide for what's involved and roughly what it costs, then get it done with a licensed professional in your state before taking paying clients.